Dear Visitors, Customers and Members,

This text has been prepared to inform you about our Privacy Rules, Terms of Use, communication processes, and our practices regarding the processing of your personal data. It also outlines your rights under the Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”) and related legislation. 

1) Data Controller and Scope

This Privacy Policy and Terms of Use apply to the confidentiality, protection, storage, processing, use, transfer and deletion/destruction of information relating to visitors/members/customers (collectively, “Visitors”) on this website (including mobile compatibility), as well as commercial electronic communications. 

2) Information Security

We take appropriate technical and administrative measures to protect information shared by Visitors and/or obtained during the use of our website, taking into account the nature of the data, available technologies and cost factors. 

In online payment steps, credit/debit card transactions and approvals are carried out directly between you and the relevant bank/card organizations. Sensitive information such as card passwords is not viewed or recorded by us. 

3) Collection, Processing and Transfer of Personal Data

Your personal data may be collected through partially or fully automated or non-automated methods, such as: visiting the website, membership/registration, ordering and delivery processes, contact forms, messaging/call channels, campaigns/surveys, and similar interactions. Personal data may be processed for purposes including: providing products/services, managing orders and deliveries, after-sales support, fulfilling accounting and legal obligations, improving customer experience, ensuring security, and preventing fraud.

Where necessary and limited to the purpose, your personal data may be shared/transferred with business partners, suppliers, logistics/delivery companies, payment service providers, infrastructure/IT service providers, customer support providers, and legally authorized public institutions and organizations, in accordance with applicable law. 

4) Cookies and Similar Technologies

Our website may use various cookies such as session cookies, persistent cookies, strictly necessary cookies, functionality cookies, analytics/performance cookies, and advertising/marketing cookies. Cookies can be stored on your device for purposes such as enabling the proper functioning of the site, improving user experience, remembering preferences, and analyzing performance. 

You may manage or disable cookies via your browser settings at any time. However, disabling cookies may cause some features of the website to function improperly. 

5) Third-Party Websites / Digital Platforms

Our website may include links to third-party websites. The privacy and data processing policies of such third parties apply on their own platforms. We are not responsible for disputes, losses or damages that may arise from third-party websites or services. 

6) Commercial Electronic Communications

In accordance with applicable legislation, we may send communications (e.g., SMS, email, calls) for announcements, campaigns, promotions and information purposes. You may request to stop or update your communication preferences at any time. 

7) Your Rights Under KVKK

Within the scope of KVKK, you have the right to: learn whether your personal data is processed, request information if it is processed, learn the purpose of processing and whether it is used in accordance with that purpose, learn third parties to whom data is transferred domestically/abroad, request correction of incomplete/incorrect data, request deletion/destruction under the conditions set forth in legislation, object to an outcome against you arising from automated processing, and request compensation for damages in case of unlawful processing. 

8) Amendments

We reserve the right to make changes to this Privacy Policy and Terms of Use. Updated versions become effective as of the date they are published on our website. 

You can add your contact details here: Address / Phone / Email.